SydWest Multicultural is a not-for-profit organisation which is committed in providing a broad range of services across Greater Western Sydney, the Inner West and the City of Sydney. We are a leading organisation on cultural diversity offers flexible and integrated services across the life cycle for refugees and migrants; support for seniors; disability support; women and families; youth; housing support; and settlement services.
SydWest Multicultural Services’ Mission is to deliver quality services meeting diverse needs to maximise individual and community outcomes. Our Vision is to create an inclusive society where all people have equal opportunities to grow and thrive.
Job Description
KEY PURPOSE
The Project Support Assistant - CHSP is part of the SydWest’s Aged Care Team which is part of SydWest’s Aged Care Services Division. This position is responsible for providing individual assistance to SydWest’s Aged Care Consumers as outlined in their individual care plans. The Project Support Assistant role is a crucial frontline role which ensures all consumers needs are met and all services are delivered to a Gold Standard.
KEY ACCOUNTABILITIES
Provide Gold Standard, Respectful and Culturally Sensitive customer service to SydWest’s CHSP group-based consumers through:
Assisting in the facilitation of group activities
Serving meals and refreshments
Assisting with feeding and medication prompting where required
Mobility Assistance and toileting, where required
Provide SydWest’s Aged Care Consumers services consistent with Aged Care Quality Standards and Aged Care Quality & Safety Commission Policies & Procedures
Adhere to SydWest’s Policies & Procedures related to the work being undertaken in order to ensure own & others safety in the workplace.
Ensuring own and others safety in working within a community related role
Desired Skills and Experience
ESSENTIAL REQUIREMENTS
Certificate III or IV in Individual Support – Ageing or similar
Effective verbal and written communication skills to engage effectively with a broad audience
Knowledge and Ability in supporting consumers from a Culturally and Linguistically Diverse Background
