SydWest Multicultural is a not-for-profit organisation which is committed in providing a broad range of services across Greater Western Sydney, the Inner West and the City of Sydney. We are a leading organisation on cultural diversity offers flexible and integrated services across the life cycle for refugees and migrants; support for seniors; disability support; women and families; youth; housing support; and settlement services.
SydWest Multicultural Services’ Mission is to deliver quality services meeting diverse needs to maximise individual and community outcomes.
Job Description
KEY PURPOSE
The Aged Care Worker is part of the SydWest’s Aged Care Team which is part of SydWest’s Aged Care Services Division. This position is responsible for providing individual assistance to SydWest’s Aged Care Consumers as outlined in their individual care plans. The Aged Care Worker role is a crucial frontline role which ensures all consumers’ needs are met and all services are delivered to a Gold Standard.
KEY ACCOUNTABILITIES
Provide gold-standard, respectful and culturally sensitive in-home personal care, domestic assistance, social support, transport, flexible respite and a range of other individualised supports to SydWest’s Aged Care Consumers
Provide gold-standard customer service to all SydWest Aged Care Consumers
Provide SydWest’s Aged Care Consumers services consistent with Aged Care Quality Standards and Aged Care Quality & Safety Commission Policies & Procedures
Adhere to SydWest’s Policies & Procedures related to the work being undertaken in order to ensure own & others safety in the workplace
Ensuring own and others safety in working within a community / remote related role
Desired Skills and Experience
ESSENTIAL REQUIREMENTS
Current driver’s license and access to a fully registered and comprehensively insured motor vehicle;
Personal smart phone & internet access
Flexibility to work a variety of shifts between Monday – Friday
Effective verbal and written communication skills to engage effectively with a broad audience
Knowledge and ability in supporting consumers from a Culturally and Linguistically
Diverse Background
Ability to work autonomously supporting consumers living within their own homes
Current Australian National Police check (or willingness to obtain)
Current Working with Children Check (or willingness to obtain)
Current First Aid Certificate (or willingness to obtain)
DESIRABLE CRITERIAS
Bilingual, Serbian, Croation or Bosnian preferably
Certificate III or IV in Individual Support – Ageing or similar
Awareness of the Aged Care Quality Standards and Aged Care Quality & Safety Commission
YOUR KEY ATTRIBUTES FOR THE ROLE
Resilience and Courage
Always be calm and act constructively in highly pressured and unpredictable environments;
Give direct & honest response;
Accept criticism of own ideas and respond in a thoughtful and considered way;
Continue toward goals in the face of difficulty and adversity.
Orientation and Self Management
Maintain focus on goals;
Independently pursue business objectives in an organised and efficient manner;
Priortise work tasks to meet job responsibilites;
Minimise work flow disruptions to complete high quality work within a specified time frame.
Good communication and listening skills to ensure professionalism and correct information is provided.
Flexibility
Adapt effectively to changing plans and priorties;
